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Our Refund Policy

Refunds

All refund requests will be examined closely on a case-by-case basis and determined if a refund is available. Refunds are given at the sole discretion of HomeWorks C&D, LLC and its affiliates.

Warranty

HomeWorks C&D, LLC offers a six (6) month warranty on labor, service, and parts provided by HomeWorks C&D, LLC, beginning from the date the service was rendered and/or the date of the invoice. The customer must notify HomeWorks C&D, LLC immediately in writing if there is an issue with whole or part of the services performed. HomeWorks C&D, LLC must be allowed a reasonable amount of time to rectify the problem before requesting a refund or withholding final payment. If arrangements to complete the warranty repair work cannot be made between HomeWorks C&D, LLC and the customer within the 6-month warranty period, due to customer scheduling restraints, travel, or other issues, the warranty will no longer be effective. A delay of this nature will also void the customer from making any further or future damage claims due to scheduling negligence.

The warranty is no longer effective on labor, service, or installed materials, if the materials (part or whole) were provided by the customer.

Returns

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

  • Gift cards
  • Special Order Items

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund, please contact us at [email protected].

Proudly Serving

Estero — Naples — Bonita Springs — Fort Myers

LIC#: CBC 1261775 | A Division of Chad The Handyman, LLC.

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